There are a number of programs to assist low-income individuals pay for phone related costs.
The Lifeline program provides discounts on phone service for qualifying low-income consumers. Lifeline is limited to one discount per household consisting of phone, internet or bundled service. Lifeline provides eligible consumers with a discount of up to $9.25 per month and consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month.
The Affordable Connectivity Program (ACP) helped low-income households pay for internet service and connected devices, like a laptop or tablet. However, effective June 1, 2024, ACP has ended due to a lack of funding from Congress.
To apply for services, go to the FCC Lifeline website. To print and mail-in your application, click here to download a form.
Landline Phone Assistance:
Programs through Verizon provide a discount on monthly local telephone bills and help reduce the cost of initiating telephone service. Discounts vary by company, but are approximately $10.50 to $15.67/month from a telephone bill and up to 50% off the cost of installation.
Individuals or families receiving any of the following benefits may be eligible: RI Works, SSI, GPA, Medical Assistance/RIte Care, SNAP, LIHEAP, or RIPAE (only if you qualify for the 60% discount).
Cell Phone Assistance:
A number of companies provided free cell phones with limited free minutes for Rhode Islanders receiving government assistance benefits (such as SNAP, Medicaid, or SSI) or who have income less than 135% of the federal poverty level ($20,331/individual).
Please contact the companies directly to find out specific eligibility requirements and how to apply. To check with wireless service providers and compare service planes, visit the RI Public Utility Commission website.
Internet Assistance
Due to a lack of additional funding from Congress, the Affordable Connectivity Program (ACP) has ended for now. Effective June 1, 2024, households will no longer receive an ACP discount. You may qualify for internet assistance through the Lifeline program.